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Kirk attacks HBOS over new £1-a-day overdraft charges

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Published Date: 28 October 2009
THE Church of Scotland has lashed out at one of Britain's biggest banks over changes to its overdraft fees, accusing them of "hammering ordinary customers".
It has said that the poorest will be hit with inflated charges as a result of the new measures being introduced by HBOS, and that they were paying for the mistakes made by bankers that led to the credit crunch.

The bank, taken over by Lloyds TSB
during the financial crisis, has ditched the traditional system of calculating overdraft fees, under which customers are charged a percentage rate depending on how far they go into their overdraft.

Instead, from 6 December, customers with an authorised overdraft will pay £1 a day up to £2,500, after which they are charged £2, while those whose overdrafts are unauthorised will pay £5 per day.

The change will affect all customers with an overdraft facility, apart from students.

The Rev Ian Galloway, convener of the Kirk's Church and Society Council, wrote on his blog: "I was unimpressed to see HBOS have chosen to hammer ordinary customers with a radically increased overdraft fee.

"Is this once again the poor folk paying for the mistakes of the rich folk? Why is it always the little guy that gets hammered when the powerful screw up?

"No matter how they spin it, this is the thousands of ordinary customers paying through the nose for the excesses of a few who still don't seem to worry about how what they do affects others."

Consumer bodies have also attacked the change, saying that anyone who regularly uses their overdraft will see a big hike in charges.

Which? says that for anyone overdrawn by £100, a £1 a day charge is the equivalent of an interest rate of 365 per cent APR.

A spokesman for HBOS declined to comment on Mr Galloway's criticisms, but insisted the bank was responding to customer feedback to make the overdraft system clearer and simpler to understand. He also said it was not a revenue-generating change for the bank.

He said: "You know exactly what you're going to pay for exactly the number of days that you are in your arranged overdraft."

And he said: "In the majority of examples they (customers] could be better off." However, he did acknowledge that there would be customers who would find themselves charged more for their overdraft.

A spokesman for the Church and Society Council slammed the move as an "unsophisticated" flat tax.

He said: "This new system is like a flat tax. It's unsophisticated and it means that more ordinary customers will pay more fees in overdrafts.

"We did a big report at the Assembly about economic justice and the decisions that people in power make that affect those who are far away from them. This (the change in fees] is an indication of the continuation of that culture. They are going to make decisions that focus on the bottom line no matter what happens to ordinary people."

A Kirk source said Mr Galloway's words were likely to receive widespread support within the wider church.





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1

druidh,

edinburgh 28/10/2009 00:25:43
If folk concentrate on spending only the money they have, and not what they borrow, they'll pay nowt. And HBOS have an account paying out £5 a month if you can pay in £1000 over the month.
2

Charles Linskaill,

Edinburgh 28/10/2009 00:32:03

It is about time someone hit out at the grotesque overcharging our Banks make to their customers, there is no-need for it, and is money for old-rope.

3

,

28/10/2009 00:32:15
Comment Removed By Administrator
Reason:
4

Jacqueline Hyde ,

On the shelf 28/10/2009 00:42:27
So, if you go 1 penny into the red for just one day, you'll end up paying a mere 182,500%. It's kind of reassuring to see that the traditional HBOS principles of greed and contempt for the customer have not been affected by recent events.

5

Julian.,

edinburgh 28/10/2009 00:45:16
#1,

Do you, or have you ever had, a mortgage???
6

Canada,

Canada 28/10/2009 01:04:01
Can the Kirk be as vociforous over other matters? Violence, morality, secularism, declining membership, spineless non commital against gay rights in defiance of scripture. Where is the spirit of the Disrupption, or the Covenanters, or Knox found in today's bunch of secular appeasing liberals? A Kirk in name only. No burning bush, and I was not consumed. A candle in the wind blowing every which way.
7

Orc-hunter,

28/10/2009 01:14:28
All-seeing , all-powerful creator of eternity and everything it encapsulates but he is a bit of a novice with cash . You couldnt make it up , or could you.......
8

Charles Linskaill,

Edinburgh 28/10/2009 01:29:18


Just wait until our Banks are made to give this unfair, more or less, 'stolen money', back to our customers over the last ten years, because you will be able to claim your money back over this period, when our Law Lords make their final decision, on the unfair Banking Charges.
The Tables will Turn, Says Our Lord God!



9

Charles Linskaill,

Edinburgh 28/10/2009 01:33:53

Afterall!, we have already seen the Devils Work come to Demise, that Greed Brings to our Banks,
Praise to our Lord, Justice was served!
10

Canis Majoris,

TEXAS 28/10/2009 02:10:17
THE Church of Scotland has lashed out
accusing them of "hammering ordinary customers".

Sir/Madam
Was the Church of Scotland referring to "Long Hammer Ale".
Which after 2 pints you feel HAMMERED.

Don't MESS WITH TEXAS...the Mexicans did and LOST.
11

az,

28/10/2009 05:01:25
#1 - yes there is an account that gives you £5 a month back when you are paying £12.95 for this account with supposed extras you don't need
12

az,

28/10/2009 05:06:20
£1 a day is definately a rip of as people are more than likely paid monthly or fornightly so are going to be paying £30 or £14 - with a small overdraft of £100 or £200 this is obviously not worth it as gets into relms of doorstep lenders - however if you get overdraft facility at max of £2500 this equates to 1.2% or 14% odd a year which is cheaper than their normal credit card - however when base rate is so low any borrowing will rip you of completely
13

az,

28/10/2009 05:09:21
speaking of mortgages there is one available £200,000 @ £367 a month @1.9% - they are still making money on this - like shops in Jan sales they are still selling at profit so it shows you how much you are paying normally - also eating out where there is normally 100% profit margin on cos
14

az,

28/10/2009 05:11:04
Maybe the Kirk should get into lending money have the Church credit card with prayer cards and fast track to Heaven as the ultimate reward
15

Pocket Dictionary,

28/10/2009 06:26:32

Co-incidence? Being introduced in time for the Christmas overspend. A move worthy of old Ebeneezer himself, though he had the decency to repent. Now if we could only get Jacob Marley to visit HBOS and let thwm see the reward they are storing up for themselves.
16

Boy Wonder,

28/10/2009 06:39:05
The govt needs to step in and sort out the greed factor that appears to be inherent in the banking system. Not only is this latest nonsence just another way to fleece the public ... it is like the much-hated poll-tax in that it treats all the customers equally ... and that is wrong, given that while some can afford it, many more cannot!

The banks are become more like usurers every day ... and isn't that morally wrong in an allegedly Christian country??

See, I can play the religion card too when it becomes appropriate!
17

fife runner,

28/10/2009 06:41:38
son be seeing rise in women needing liver transplants as they now drink too much now.
18

fife runner,

28/10/2009 06:42:07
sorry wrong story
19

John not from the Borders,

Haddington 28/10/2009 08:23:57
I'm sure everyone will prefer to go to a European personal banking model where you are charged a monthly service charge on your account (without the extras you are offered here). Then charged for each Cheque, ATM, SWITCH, Direct Debit and Standing Order you make on your account after you exceed your small limit for these transaction types.

We have the cheapest banking in Europe and for most people it's completely free.

It's simple, if you don't want to pay charges take responsibility for your own finances.
20

Iain Mac,

28/10/2009 08:28:12
Have faith! God will pay your overdraft...
21

123456789,

28/10/2009 08:37:37
Not sure if I am right in the following but;

There is 2 different accounts with the bank of – the 1st is ultimate reward which is £12.95 a month which gives you annual travel insurance, breakdown cover, mobile phone cover, home emergency etc. which will cost more than 12.95 a month over the year if you use them. Like I do! Up until now this didn’t give you the £5 reward for the £1000 a month input. This is now changing from December.
The 2nd is the reward account which has given you £5 reward for £1000 input – this has been running for some time.
The Ultimate account has an interest free overdraft up to 300 and then you are charged beyond that up to £2500. under the new rules the £1 a day only kicks in when you go over the £300.

These accounts will only be available to over 18’s who should be able to budget. I am often as I am today only about £1.30 away from going over that £300 – only reason I am near it is because I know my OT will clear it this month. Yes the banks have screwed up over the past few years, but the public need to take responsibility for there finances too. Taking a mortgage that is stretching your budget to the limit is not a good idea. The banks have never, to my knowledge forced someone to take a mortgage which the monthly fees couldn’t be met, yes they offered it to people to who couldn’t afford it, which is wrong but take some responsibility people!!!

Correct me if I am wrong with the 1st paragraph. I haven’t read all the documentation I received the other day yet.
22

SeriouslyAmused,

Alexandria 28/10/2009 09:02:36
It's all very well to say 'look after your finances' but what can you do if the banking system doesn't? I too got into a mess because of the ridiculous way the system operates, where money can be withdrawn even if there is no money there. This happened quite unbeknownst to myself, in good faith I presumed a debit card transaction had been honoured because there was enough money in the bank.

This put me in the red and I was charged... I phoned the bank in anger and was told that it was a little known aspect of the bank's policies that retailers would be honoured even if there was no money available 'so that bills can be paid' I was told. As if it was some kind of service. I exploded and said that it was no good to me having a service that charged me so much money for something I wasn't even aware about.

I refused to pay pack the charges on principle and told them to close the account. They said this was not possible. I said so charges will continue to be levied? Yes they replied.

So for a mistake not of my doing, amounting to some thirty pounds, through a system of cloak and dagger charging, and by refusing to close my account, I now 'owe' the bank in excess of eight hundred pounds.

I don't think that is fair, and it most certainly should be illegal.
23

Grumpy,

28/10/2009 09:04:08
The solution? As the Meerkat says: "Simples".

Close your account with HBOS/Lloyds and go elsewhere.
24

SeriouslyAmused,

Alexandria 28/10/2009 09:19:38
23

They wouldn't let me close it...grrrrr
25

JohnBowes,

28/10/2009 09:29:28
I urrge ALL Rangers supporters and businessmen/women to remove their money/accounts from the Lloyds TSB.

I also urge them to seek to remove David Murray before he destroys OUR club.

RFC are its supporters.

it is NOW time to mobilise. We must remove him NOW.

26

Utar Refson,

28/10/2009 09:37:12
Repeat after me, Rev. Galloway: An overdraft is a privilege not a right. If one needs to rely on an overdraft in a current account it is patently obvious one is living beyond one's means.

This is simple opportunistic bank bashing by the dying Kirk. You would be better turning your hand to helping people manage their money and re-educating them to realise that if one is on low pay or benefits, buying beer, fags and HD TVs is utterly irresponsible.
27

JohnBowes,

28/10/2009 09:43:37
Let all Rangers fans be CLEAR.

If Murray has appointed MUIR to the Board and this was not done by the BANK - as many have thought - then MURRAY is finished. He will NOT be welcome in Glasgow.

WHY?

Well, has he pulled the wool over our eyes? Has he appointed MUIR but has let us assume its the BANK who done it?

Is MUIR simply a HATCHET MAN for MURRAY?

WHY does MURRAY not make it clear one way or another?

AND who wrote up the business plan? MUIR? Is he Murray's hatchet man?

Has Murray betrayed us ALL?

Has he betrayed fellow shareholders, Walter and his management team? Has he betrayed the team? Has he betyrayed the Supporters? #


WHERE is Mr. Murray? WHY is he not saying anything? Is he a coward as well?
28

Media for one,

28/10/2009 09:56:24
The Kirk has no right to butt in, do they not ask their congregations for money!
If the poor will be hit hardest that is unfortunate, but you cannot take the poor out of poverty by taking from the wealthy. That is communism!
29

Morry,

Scotland 28/10/2009 10:05:34
You can imagine my horror, when I found that I was being charged £5 by my bank, every time I used my overdraft, which I may add is not a vast amount but a rather paltry amount of just £250!
This is a new thing, and this charge was put on without my prior knowledge.
30

Media for one,

28/10/2009 10:11:39
Morry - The truth behind banks is that they perform illegal acts on a daily basis! Did you know it is illegal to charge interest on any loan that is not presented in hard cash? In other words when you take out a mortgage the bank does not actually GIVE you the money, therefore there can be no interest on the loan. A personal loan however, is different because the money is being removed from their account and transferered to yours. The legalised crime of banking that none of us has the power to challenge! Unless of course you choose not to bank your money.
31

reincarnated,

Edinburgh 28/10/2009 11:03:47
If there is a god, and he is the creator then he created HBOS too.
32

reincarnated,

Edinburgh 28/10/2009 11:06:35
No 27 JB

Thanks - that post has really cheered me up.
33

Media for one,

28/10/2009 12:06:31
I think the Kirk should revisited the Old Testament - One read and they will soon realise that the 1 pound charge is the least of their problems.
34

danbob,

28/10/2009 12:18:01
28# They have every right to butt in. Although seculists like you disagree with everything they say or do, they still speak to a greater audience than you ever will.
35

Buckpool Loon,

Cheshire 28/10/2009 13:11:13
Financial rape is as much of a crime as the more sordid variety. Unless of course you're a 'free market' lemming living in penury while claiming opulence.

And to one commentator - why should we pay for the basic banking services when A -it suits them to promote these services. And B - we give them our money at rates they set for them to use and profit by?

Free banking is an ad-man's myth. The HBoS move is a cynical rip off.
36

Observer,,

Glasgow 28/10/2009 17:39:00
Stop using the banks. Move your money into a credit union. Don't use direct debits. Don't give them an excuse.
37

,

28/10/2009 21:57:33
Comment Removed By Administrator
Reason:
38

Douglas,

Bathgate 28/10/2009 22:38:19
Kirk attacks HBOS over new £1-a-day overdraft charges, not like that slaphead Picard who's content to toe the company line.
39

Andrew.,

Edinburgh 03/11/2009 22:25:19
Here's a better idea. If the Kirk goers were to stop giving the percentage of their income for the good causes of the church, they probably wouldn't need an overdraft. Problem solved.

 

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